To Whom it May Concern:
Since I wasn't sure who to write about my experience as a client of Laure McElwee, I used Laure's e-mail. I feel it is important to write about Laure's client service because it was so exceptional.
Part of my business is investing and managing real estate. Consequently, I have encountered many real estate agents, mostly in California. I can unequivocally say that I have never, yes, never had an agent with the honesty, forthrightness and sensitivity that Laure has shown. When I listed my house with her, she was prompt in getting all of the steps completed to promote my house. There were two escrows opened. The first one looked promising, but very soon Laure warned me the buyer may be a "reluctant" one. Sure enough, about a week later, the buyer backed out. However, Laure had two back ups waiting. The successful buyer was moved seamlessly through escrow with Laure volunteering information to me along the way to ensure I was clear on the progress in the title company. When I asked questions, she responded within the hour. And, Laure was on good terms with the buyer's agent and the buyer. It was a good experience for both the buyer and myself. A feeling of win/win.
I would definitely recommend Laure to any family member or friend. Laure is very professional, yet she is sincerely interested and tuned into people.
Suzann Foster